Considering the end user

Here is a great website for "Environmental design" or the design of signage and wayfinding, but this particular page may help others who are following other tracts. The article focuses on how to consider the "end user" or the person that will be looking at your sign, map, typeface, or symbol.

Hope it helps.

http://www.arrowsandicons.com/articles/get-beside-yourself-user-centric-design-in-navigation-interaction-and-interpretation/